Prices: All prices exclude Postage & Packing unless stated otherwise.
Delivery: Orders secured by payment before 15.00 are normally despatched same day (if in stock). Despatch within the U.K. is done via signed for service unless another method is specified by the customer.
Guarantee: All goods are guaranteed for 12 months from the date of purchase, unless stated otherwise. Goods will be repaired resulting from any faulty workmanship, but not by the miss-use of the product, within 12 months of the purchase date.
Legislation: It is the sole responsibility of the customer to be aware of and comply with U.K., European and any other local law governing the use of such equipment.
Liability: We (Pro-Tech Security Solutions Ltd) do not accept any responsibility on the miss use, loss or injury that may be incurred by using our equipment.
Returns: All surveillance products are non-refundable. Please ensure you are satisfied completely before completing a purchase. Exchanges may be carried out within 24 hours at the discretion of the manager with a 20% restocking and handling fee minus postage & packaging.
Repairs: All out of warranty repairs are subject to an inspection charge in order for us to confirm the cost of repair (if possible). All out of warranty repairs are carried out with a 30 days warranty from the repair date.
All repaired/inspected items not collected within 30 days of them being ready will be disposed of or sold to recover our costs.
Custom made items can not be refunded or exchanged.
PLEASE NOTE: All sales are carried out on the understanding that the customer has read and agrees to our terms and conditions. |